Boyd’s (2007) sense of how class divisions are possibly being played out in MySpace vs. Facebook is interesting and is not something I would have noticed -- or even really thought about -- on my own, at least without a lot more exposure to these services.
This possibility is important to explore in the same way that it's important to explore what patrons might need and want when building collections. It could be a mistake to form solid assumptions based on this one speculative (but informed) article but librarians would do well to at least mentally bookmark Boyd's observations and concerns, if not to take actions, including:
- look into it: informally (through conversation, or studying activity on the library's SNS profiles) or formally (interviews, brief surveys) check with patrons to get a sense of whether this class division is prominent at their library (it may already be very obvious)
- when setting up a library presence on an SNS, keep in mind which group of patrons may be most likely to be the readership (and keep a watch to test Boyd's hypothesis)
- not (potentially) discriminating by being a presence on only one or the other (it's not a bad idea to have multiple profiles anyway)
- if there is a real division, considering the option of setting up a neutral SNS through Ning, as a middle ground and a bridge builder -- it might not work, but who knows?
Boyd, Danah. (2007). Viewing American class divisions through Facebook and MySpace .Apophenia Blog Essay. June 24, 2007. Retrieved June 2008 from http://www.danah.org/papers/essays/ClassDivisions.html
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